Job Details

Senior Customer Service Administrator - £17,500 - Immediate Start
  • Job Type
  • Job Location
  • Pay
    £ 17,500 Temp
  • Working Hours
    Full Time
  • Contact
    Lucy Packwood
  • Office
    Sutton Coldfield
  • Reference ID


Senior Customer Service Administrator - £17,500 - Immediate Start

Job description

Our client based in Erdington are looking to recruit a Senior Customer Service Administrator to join their team. 


This role is based on expansion within the company and is a 12 week temporary to permanent position.


Duties include:


  • Leading and supporting a team of customer service advisors
  • Supporting sales staff with queries
  • Ensuring that web orders are downloaded correctly
  • Ensuring that orders are processed in a timely manner and follow the correct procedure
  • Ensuring all calls are answered in a timely manner
  • Managing daily reports


·     Previous experience working within a similar role desirable

·     Excellent communication skills – both oral and written

·     Strong organisational skills and be able to prioritise workload

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