Job Details

3 x Customer Service Advisors - £ 19,500 - £ 22,000
  • Job Type
    Permanent
  • Job Location
    Birmingham
  • Pay
    £19,500 - £22,000 Full time, Permanent
  • Working Hours
    Full Time Permanent
  • Contact
    Resourcer
  • Office
    Sutton Coldfield
  • Reference ID
    90577

Summary

3 x Customer Service Advisors - £ 19,500 - £ 22,000

Job description

Based on growth, our corporate financial client based in Birmingham City Centre are looking to recruit 3 Customer Service Team Members to work within their expanding team.  This role is based on growth within the company and will be initially on a 12 month contract with a strong possibility that these roles will go permanent

 

These roles offer excellent training, fantastic starting salary, plus bonus along with an excellent benefits package.

.

Duties to include:

·     Taking inbound calls from existing customers

·     Building strong relationships with existing customers

·     Providing responses to potential and existing customers

·     Completing appropriate administration duties – letter writing / responding to emails

·     Managing complaints

·     Liaising with internal and external clients


Hours of Work:

Monday - Friday 35 hours a week between the hours of 8:00 am – 6:00 pm plus 1 Saturday in every 3 weeks  – 9:00 am – 1:00 pm ( this will be paid at overtime or time off in lieu )

Salary:

 

£ 19,500 – basic – plus company profit -  OTE - £ 22,000

 

Benefits :

 

·          25 days holiday - plus stats

·          Pension

·          Private Medical Insurance

·          Healthcare Plan

·          Dental Insurance

·          Preferential Staff Loans

·          Flexible Benefits

·          Subsidised Canteen

 

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.

 



Person

Key Skills:

·     A minimum of 2 years customer service experience

·     Excellent oral and written communication skills

·     Proficient IT skills

Apply for this job position

  • First name:
  • Last name:
  • Email:
  • Send latest CV:
  • Notes:
  • Captcha: verify    
  •   Apply
  •