Job Details

3 Collections Advisors - £18,100 - £20,000
  • Job Type
  • Job Location
    Stoke on Trent
  • Pay
    £18,000 - £20,000 Full Time, Permanent
  • Working Hours
    Full Time Permanent
  • Contact
  • Office
    Sutton Coldfield
  • Reference ID


3 Collections Advisors - £18,100 - £20,000

Job description

Our client, a successful and expanding client based in Stoke on Trent is looking for 3 Collections Advisors on a permanent basis to start immediately.


This role is based on growth and you would be joining a fast paced team with full training.


The company are very much looking for employees who are passionate about delivering a service but who are also target driven.  Experience isn’t essential but attitude and passion for service delivery is.


Duties to include but are not limited to:

·         Working in a fast paced customer service based environment

·         Making outbound calls to clients and discussing account issues

·         Handling general enquiries and issues relating to accounts

·         Negotiating payment terms

·         Handling general queries

·         Resolving issues

·         Updating systems

·         Running reports


Key Skills:


·         Strong communication skills - both oral and written

·         Ability to show empathy

·         Strong IT skills


Working hours:


Monday – Friday

8.30 – 5.30 Monday to Friday




£ 18,100 - £20,000 dependent on experience


Job Ref: AT26


Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 2 – 5 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.”


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