Job Details

12 Inbound Call Centre Advisors - £19,500
  • Job Type
    Permanent
  • Job Location
    redditch
  • Pay
    19500 Permanent
  • Working Hours
    Full Time
  • Contact
    Sally Hayes
  • Office
    Sutton Coldfield
  • Reference ID
    HP316

Summary

12 Inbound Call Centre Advisors - £19,500

Job description

We have an amazing opportunity to join our expanding client who is a multi award winning business based in Redditch.

Our client is looking for 12 Inbound Call Centre Advisors to join their expending team.

Are you currently working in a customer based role within the Motor sector and looking to progress into an office environment? As we want to talk to you! Our client is looking to train successful candidates so no office experience is required.

 

This is a fantastic time to join the company as they are expending rapidly.

 

Duties to include:

·     Handling incoming enquiries over the telephone, via email and online

·     Providing a first class customer service

·     Building rapport with customers

·     Working to SLA’s and KPI’s

·     Resolving any issues

·     Updating systems with accurate information.

Key Skills:

·     Experience of working within a customer focused environment – phone or face to face

·     Excellent communication skills – by phone and email

·     Have a positive working attitude

·     Ability to work on own initiative and as part of team 

·     Must be able to pass a credit and DBS check

Hours of Work:

Full Time – 40 hours a week working between 9am -7.30pm

Working 1/2 Saturdays per month – 9:00 am – 4:00 pm with reduced hours  in the week.

Salary:

£ 19,500

Benefits:

 

·          28 including Bank Holidays increasing 1 extra day per year up to an additional 5 days

·          Pension

·          Employee benefits scheme  

 

REF: HP316

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 2 – 5 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.”

 



Person

·     Experience of working within a customer focused environment – phone or face to face

·     Excellent communication skills – by phone and email

·     Have a positive working attitude

·     Ability to work on own initiative and as part of team 

·     Must be able to pass a credit and DBS check

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