Job Details

Insurance Customer Service Advisor
  • Job Type
  • Job Location
  • Pay
    £18,000 - £20,000 Full Time, Permanent
  • Working Hours
    Full Time Permanent
  • Contact
  • Office
    Sutton Coldfield
  • Reference ID


Insurance Customer Service Advisor

Job description

We are recruiting for a fantastic opportunity for someone who is looking to gain a career within a growing and forward thinking company.


Due to continued success, they are looking to recruit an Insurance Customer Service Advisor to join their team.


The main duties of the role are as follows:

  • Taking incoming calls from new and existing customers
  • Discussing Insurance requirements with customers
  • Taking detailed information
  • Providing quotations to customers
  • Following up on quotations
  • Building long term relationships with customers
  • Contacting customers proactively to ensure annual renewals
  • Upselling and cross selling additional products and services
  • Educating clients on new legislation
  • Following up on warm leads from insurance open days
  • Managing processes, arranging call backs
  • Handling all related administration


Key Skills:

  • Strong communication skills both oral and written
  • Ambitious and hardworking
  • Excellent relationship building skills
  • Target driven 

Working hours:


Monday to Friday 8.30 – 5.30 and every other Saturday 8.30 – 12.00



£ 18,000 – £20,000




  • 21 days holiday plus bank holidays
  • Regular salary reveiws
  • Study supported by the company
  • Excellent career opportunities


REF: SP119

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 2 – 5 working days of your application, you 

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